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How do I ... use the Windows XP Installer Clean Up Utility to remove apps?

If you are not able to remove or uninstall an application in Windows XP using either the Uninstall option or the Add/Remove Programs tool, you could try using the Windows Installer Clean Up Utility. As long as you installed the application using the Windows Installer, this utility will remove all the of the installation files from the system. You can then re-run the installation procedure again. After that you should be able to able to remove or uninstall an application in Windows XP using either the Uninstall option or the Add/Remove Programs tool.

Here’s how:

  1. Download the Windows Installer Clean Up Utility from the Microsoft Download Center.
  2. Run the msicuu2.exe file you downloaded to install the Windows Installer Clean Up Utility.
  3. Locate and launch the Windows Installer Clean Up Utility on the Start menu.
  4. From the Windows Installer Clean Up Utility window, locate the application in the list you want to remove and click the Remove button.
  5. Once the application’s installation files have been removed, click the Exit button to close the utility.

The application’s corrupted installation filesĀ  should now be completely removed from your Windows XP system and you can proceed with reinstalling your application and then uninstalling it.

This blog post is also available in PDF format in a TechRepublic download.

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Greg ShultzGreg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry. Read his full bio and profile.

Print/View all Posts Comments on this blog

Application removal Mark W. KaelinTechrepublic Moderator | 01/27/09
McAfee security suite jdclyde | 01/27/09
Same with Norton Oz_Media | 01/27/09
Wrong jdclyde | 01/27/09
Huge Differences rickk@... | 01/29/09
Latest SEP11.4 RNR1995@... | 01/29/09
how sweet it is.... FXEF | 01/29/09
So Not True rickk@... | 01/30/09
sep11.4 kctobyjoe | 02/23/09
RE: About McAfee Bgcooley@... | 02/19/09
That's right Dave BrewBaker | 01/29/09
Yes: for instance Sygate Personal Firewall ranchito@... | 01/29/09
application removal rcb9b@... | 01/29/09
My first impression Snak | 02/12/09
Removal yes! dougm60@... | 02/21/09
How to add applications for removal bgfores | 01/10/10
I have not found this to be accurate. CaptBilly1Eye | 01/27/09
This will Oz_Media | 01/27/09
I prefer Revo Uninstaller CaptBilly1Eye | 01/27/09
I've used it its 50/50 Oz_Media | 01/27/09
Agreed - does NOT remove Application files, folders, or reg keys Chug | 01/29/09
Very Well quoted, it's the true... angel6677@... | 01/29/09
Your Uninstaller Oz_Media | 01/27/09
Remove Stuff thaeadran@... | 01/27/09
"Poorly written HP printer drivers".... mmoran@... | 01/29/09
Ditto rickk@... | 01/29/09
Ditto on HP drivers steveschwab | 01/29/09
Gotta Love Multi-Function Printers rickk@... | 01/30/09
ditto mcvayale@... | 08/13/09
RE: How do I colddad@... | 02/01/09
RE: How do I mohit.tiwari33@... | 02/02/09
RE: How do I aleguiroar@... | 02/02/09
RE: How do I sdpace@... | 02/05/09
RE: How do I alvin.galang@... | 02/11/09
RE: How do I... use the Windows XP Installer Clean Up Utility to remove apps? Syl T | 10/25/09
Try This... rickk@... | 10/26/09

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