Staying focused on work can be a challenge when clients expect to be able to contact you 24/7. Chip Camden shares his thoughts about the effectiveness and hindrances of some common ways to communicate with clients.
Balancing client communication with the flow of productivity
- Date: September 5th, 2008
- Author: Chip Camden
- Category: consulting
- Tags: IM, Client, Instant Messaging Andréa Coutu, E-mail, Instant Messaging, Groupware, Online Communications, Internet, Enterprise Software, Software
What to do when a small client wants a full-time employee
- Date: September 5th, 2008
- Author: Susan Harkins
- Category: consulting
- Tags: Information Technology, Client, Small Business, Strategy, Management, Susan Harkins
Not every small business client is going to be happy with a part-time IT consultant. Some will want a full-time employee and that's usually not going to be in their best interest. Help them make the right decision.
When the right price for software is zero
- Date: September 4th, 2008
- Author: Chip Camden
- Category: consulting
- Tags: Developer, Client, Microsoft Windows, Operating Systems, Software, Chip Camden
Chip Camden recounts a situation in which he should have given a prospective client a code snippet for free because it could have lead to more consulting work down the road.
Questions clients and consultants need to ask before a new engagement
- Date: August 26th, 2008
- Author: Chip Camden
- Category: consulting
- Tags: Consultant, Client, Question, Recruitment & Selection, Outsourcing, Human Resources, Workforce Management, It Operations, Business Operations, Outsourcing & Subcontracting
Chip Camden offers clients and consultants advice about questions to ask during the interview process so both parties have a good idea of what they're getting themselves into by the end of the interview.
Convince clients to take PC security seriously
- Date: August 23rd, 2008
- Author: Susan Harkins
- Category: consulting
- Tags: PC, Client, Cyberthreats, E-mail, Channel Management, Help Desk, Security, Viruses And Worms, Online Communications, Marketing
Here are three simple steps that you can take to help IT consulting clients adopt, implement, and enforce a proactive security policy that will protect the systems you support.
Ease consulting clients into your payment structure
- Date: August 22nd, 2008
- Author: Lisa Gill
- Category: consulting
- Tags: Payment, Consultant, Client, Consulting, Negotiation, Steven Cohen, Operational Accounting, Finance, Mary Weilage
During client negotiations, consultants sometimes forget to serve their own interests first, especially when it comes to payment issues. Here are tips on how to ask for your desired payment structure and how to know when it's time to walk away from an offer.
Are you doing IT consulting work you enjoy?
- Date: August 18th, 2008
- Author: Chip Camden
- Category: consulting
- Tags: Job, Information Technology, Client, Consulting, Niches, Challenges, Outsourcing, Recruitment & Selection, It Operations, Business Operations
If you want to gauge how satisfied you are with your work, here are six questions to ask yourself about each consulting gig that comes your way.
Provide flat-fee maintenance to improve your bottom line
- Date: August 17th, 2008
- Author: Susan Harkins
- Category: consulting
- Tags: Client, Outsourcing, Workforce Management, Training And Certification, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources, Susan Harkins
If putting out fires is your number one drain, it's time to reassess your strategy.
Do certifications help IT consultants attract business?
- Date: August 13th, 2008
- Author: Chip Camden
- Category: consulting
- Tags: Certification, Consultant, Information Technology, Quality, Training And Certification, Business Operations, Chip Camden
If you think getting certified will bring in more IT consulting clients and convey that you're a subject matter expert, read why Chip Camden says it may be prudent to save your time and money.
Standardization — the hard sell, but a great sell, if you can work the deal
- Date: August 8th, 2008
- Author: Susan Harkins
- Category: consulting
- Tags: software, client, standardization, strategic planning, tools & techniques, public relations, strategy, management, marketing, corporate communications
If IT consultants can talk clients into standardization, clients will save money in higher productivity, and IT consultants will make money and have work for months and possibly even years.
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