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TR Dojo

by Bill Detwiler, Head Technology Editor
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IT pros tend to use their powers of deductive reasoning and critical thinking when confronting a technical challenge, but less-knowledgeable users often come up with beliefs about computers that owe more to superstition and magic than pure science. In this episode of TR Dojo, I’ll take a lighthearted look at some of the superstitious habits you may encounter with your users.

Are your end user superstitious when is comes to their computers?

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For those of you who prefer text to video, you can click the Transcript link that appears below the video player window or read Jaime Henriquez’s article, “10 habits of superstitious users,” on which this episode is based.

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Bill DetwilerBill Detwiler is Head Technology Editor of TechRepublic. Previously, he worked as a Support Tech and IT Manager in the social research and energy industries. Read his full bio and profile. You can also follow him on Twitter.

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What's the strangest computer superstition you've seen? Bill Detwiler - TechRepublicTechrepublic Moderator | 11/16/09
Superstition or habit? bsteenkamp@... | 11/17/09
Yeah, I do that Sepius | 11/17/09
OCD Barry ZA | 11/17/09
Let's take the D out of OCD kirkhuffm@... | 11/20/09
yea me too shazardy2000@... | 11/17/09
Spin it up wetzelc@... | 11/18/09
More of User error prevention rykerabel@... | 11/17/09
Spinning of CDs jeff.allen@... | 11/17/09
cd seated correctly dsimp@... | 11/17/09
Superstition or lack of quality in UI? T_Coen | 11/17/09
Yes! Blame dumb, insensative programmers. gthoenen@... | 11/19/09
That's fine but... Dr. Funk | 11/20/09
Here we are again! mjc5@... | 11/17/09
Argh garyleroy@... | 11/18/09
Your Card Security Drivers is about to be upgraded Another Canadian | 11/20/09
Blasphemy! DvT-Hex | 11/29/09
click.... I MEAN CLICK! bowlingbrad | 11/17/09
The call for exorcist rings true joaquin.gomez@... | 11/17/09
Hit the "Trashed" button thesorhus | 11/17/09
The fear of rebooting paulbranchaud | 11/17/09
Good post it@... | 11/17/09
Bad IT will certainly cause superstitions Jessie | 11/17/09
Settings not set? Tom Chase | 11/18/09
If I close my laptop, I turned it off. JJFitz | 11/17/09
Same goes with turning off the monitor. Jessie | 11/17/09
Software Vs Something else marcos_madera@... | 11/17/09
Out takes, LMAO mike@... | 11/17/09
He adds them to every video..... SgtPappy | 11/17/09
Perhaps... Bill Detwiler - TechRepublicTechrepublic Moderator | 11/20/09
In keeping with this post.... SgtPappy | 11/21/09
Bloopers episodes Bill Detwiler - TechRepublicTechrepublic Moderator | 11/20/09
Superstitious techs jdavis@... | 11/17/09
who's superstitious Pat9008 | 11/18/09
See my previous post SObaldrick | 11/19/09
Shock Therapy GSG | 11/17/09
I like messing with users. SgtPappy | 11/17/09
Dvorak Keyboard leeric@... | 11/17/09
I hate it when .. SObaldrick | 11/17/09
Wow... Bored much? Jessie | 11/17/09
I guess you don't have a sense of humor SgtPappy | 11/18/09
You are a department manager? smiller987 | 11/17/09
Get a life SgtPappy | 11/18/09
Well said jdavis@... | 11/18/09
AAAAMEN brutha! petersonba@... | 11/18/09
Second. bruce@... | 11/18/09
These are my peers... SgtPappy | 11/19/09
peer vs. client bruce@... | 11/21/09
peer vs client SgtPappy | 11/21/09
I hope your user Sgt. Another Canadian | 11/20/09
You are funny. SgtPappy | 11/21/09
You are NOT funny SirWizard | 11/21/09
Agree with both of you. Another Canadian | 11/22/09
I'm glad you can see.... SgtPappy | 11/23/09
This is my last word SgtPappy | 11/23/09
Last Word? SirWizard | 11/23/09
Great Joke! SObaldrick | 11/24/09
superstitions as a symptom ilya.utekhin@... | 11/17/09
Cursor circles... jeff.allen@... | 11/17/09
Yes, yes, yes!!! SObaldrick | 11/18/09
Circles jdeglers | 11/20/09
Cursor Circles rolenik@... | 11/20/09
Space/Time Continuim gdpowell62@... | 11/17/09
Computer superstition... michael.burgess@... | 11/18/09
That used to be a funny joke SObaldrick | 11/19/09
Don't know about the end users but... ralph@... | 11/18/09
So True! SObaldrick | 11/19/09
Router on electric timer !! line_morin@... | 11/18/09
Hackers SObaldrick | 11/19/09
It will save time... bmowder@... | 11/19/09
PRINT QUEUE CLOGGED toad_z | 11/20/09
RE: Video: Common habits of superstitious computer users felicia@... | 11/17/09
Well, this guy I work with who shall remain nameless... Kevin.Legrande@... | 11/17/09
"Stupid users" and IT geniuses Andrzej_Ladosz | 11/17/09
Wow. seanferd | 11/17/09
Sounds like edh1215 | 11/17/09
Send them to the funny farm Barry ZA | 11/17/09
Oh... Histrion2 | 11/17/09
Don't be surprised kservos@... | 11/17/09
Dilbert SObaldrick | 11/18/09
"He" (user) knows, "his IT people" don't... Andrzej_Ladosz | 11/22/09
I can only hope library assistant | 11/17/09
RE: Video: Common habits of superstitious computer users elimarcus | 11/17/09
Not MS's fault for poor update implemenation... edh1215 | 11/17/09
MS is never at fault mjc5@... | 11/17/09
a test machine rarely identifies bad patches immediately steve-kendra@... | 11/17/09
Snapshots Brenton Keegan | 11/17/09
Really? spasse@... | 11/17/09
Substitute an earlier version gwardell@... | 11/17/09
Driver and OS problems jdeglers | 11/20/09
My Own Superstition Animal13 | 11/17/09
Anyone remember sync;sync;sync ? simon@... | 11/17/09
Rebooting is not edh1215 | 11/17/09
I never reboot my PC at home rykerabel@... | 11/17/09
OK, I'll bite. Histrion2 | 11/17/09
Don't hate me because..... SgtPappy | 11/17/09
It's a good thing... settle.g@... | 11/17/09
Am I superstitious?? Sepius | 11/17/09
WOW... That happens to me a LOT.... rciafardone@... | 11/17/09
The aura is issued when you become IT KevinSGreen | 11/17/09
Or Else It's Natural info@... | 11/17/09
Oh yeah, it does and it is freaky... amoeba@... | 11/17/09
The Intimidation Factor kgilley@... | 11/17/09
Critical Need Sensor sboverie@... | 11/17/09
I tell my users it's...... DM67 | 11/17/09
Re: WOW... That happens to me a LOT.... npbatiller | 11/17/09
This works on everything jdeglers | 11/20/09
Oh Yeah, I am There Too j.ringham | 11/17/09
Anti-Aura MWatch | 11/17/09
RE: Video: Common habits of superstitious computer users alpaca | 11/17/09
RE: Video: Common habits of superstitious computer users steve-kendra@... | 11/17/09
Good list garyleroy@... | 11/17/09
Server work causes problems FatNGristle | 11/17/09
Need to explain to clients dbecker@... | 11/17/09
quote not quite right Pat9008 | 11/18/09
IT Caused the Problem trud | 11/17/09
RE: Video: Common habits of superstitious computer users jpeitzer@... | 11/17/09
Personal magnetism. Jessie | 11/17/09
Personal magnetism. dianecmiles@... | 11/18/09
Must shut down when not in use Oz_Media | 11/17/09
Dojo,what do virus attack? BALTHOR | 11/17/09
RE: Video: Common habits of superstitious computer users areclark@... | 11/17/09
RE: Video: Common habits of superstitious computer users alicia.seffernik@... | 11/18/09
RE: Video: Common habits of superstitious computer users jdemand@... | 11/18/09
Rebooting *IS* evil Baumann | 11/18/09
But to be honest... Baumann | 11/18/09
Please explain, if you know .. SObaldrick | 11/19/09
RE: Video: Common habits of superstitious computer users stuigi@... | 11/18/09
Oh, I keep pressing the elevator button, too bob@... | 11/18/09
pressing the elevator button, too dianecmiles@... | 11/19/09
Magical Tech Ravnor | 11/18/09
RE: Video: Common habits of superstitious computer users jim.lackey@... | 11/18/09
reluctant to re-boot is dianecmiles@... | 11/19/09
RE: Video: Common habits of superstitious computer users inet32@... | 11/18/09
I disagree on the rebooting part and other things. rciafardone@... | 11/20/09
Rebooting excuses poor programming sfenner | 11/20/09
I agree, but.. rciafardone@... | 11/23/09
RE: Video: Common habits of superstitious computer users alan@... | 11/18/09
That one was priceless... rciafardone@... | 11/20/09
RE: Video: Common habits of superstitious computer users philip_jones2003@... | 11/19/09
RE: Video: Common habits of superstitious computer users dianelab | 11/19/09
strangest computer superstition you've seen? dianecmiles@... | 11/19/09
RE: Video: Common habits of superstitious computer users bizchamberlain@... | 11/19/09

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