TechRepublic : A ZDNet Tech Community

User Support

Host: Joe Rosberg
Contact

Did Microsoft sell itself short when it listed the recommended requirements for Vista? Would it have been better received had Microsoft originally presented Vista as requiring a powerful hardware platform to run efficiently? Do other manufacturers understate their system requirements?

——————————————————————————————————————-

Back in the day (whenever that was!) when it came time to upgrade users’ software, I would refer to the manufacturer’s listed system requirements. I came to learn that the minimum requirements were usually adequate; but if I always opted for the recommended system requirements, I’d not only have plenty of computing power but I’d also give ourselves some room to grow.

Is it just me, or does it seem that some software manufacturers are grossly understating their system requirements? One of the worst cases I’ve seen is Microsoft Vista’s recommended requirements.

Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, and Windows Vista Ultimate:

• 1-gigahertz (GHz) 32-bit (x86) processor or 1-GHz 64-bit (x64) processor
• 1 GB of system memory
• Windows Aero-capable graphics card
• 128 MB of graphics memory (minimum)
• 40-GB hard disk that has 15 GB of free hard disk space
• Internal or external DVD drive
• Internet access capability
• Audio output capability

Microsoft Source: http://support.microsoft.com/kb/919183

Compared to my preferred system for running Vista, a computer with Microsoft’s recommended requirements would literally crawl — perhaps even come to a drastic halt with a taxing application. I have to wonder if Microsoft knew this? I suspect they did, but they weighed the pros and cons of desired sales quotas versus the inevitable negative customer feedback. But I can’t imagine a company actually inviting bad publicity, so it’s hard for me to believe they opted to deal with the negative feedback. I also can’t believe they didn’t know they were understating the requirements.

In my opinion, Microsoft didn’t do itself any favors by selling their operating system short in regards to their recommended requirements. I believe that a great majority of the computing-buying public realizes that hardware upgrades will be a never-ending fact of life, and they would have responded much better had Microsoft simply overstated the requirements. They could have even used it to their marketing advantage and presented it in a manner similar to this:

Windows Vista is a powerful new operating system. While it will require a powerful platform to run efficiently, it will also provide some powerful results. When you’re ready for your next hardware change, Windows Vista from Microsoft will be the best choice.

I’ve been running Vista (Ultimate) for about a year, and there’s really nothing to gripe about — well, now that I have it installed on an adequate system, that is. The UAC (User Access Control) was (and is) a mild inconvenience, but it’s really no more than unlocking your door every time you want someone to enter your house. I can certainly see where those benefits outweigh the inconvenience factor. Moreover, all previous versions of Windows were slammed for compromising security. This was one way those complaints were addressed.

And while I was never one to be impressed with eye candy, a lot of people like all the fluff. For example, when I upgraded my users to Vista, I turned off the Aero desktop and the gadget sidebar. Half of them turned it back on, however, even though they were warned about a possible decline in performance. And those lower-end P4s (1.4 to 2.4 GHz) sure did feel the drag.

All-in-all, I like Vista — now that I have it running on the hardware platform that should have been the recommended requirement. I’m certain that if Microsoft had simply stated this up front and marketed it accordingly, much of the negativity surrounding Vista would have never happened.

Another instance of a software manufacturer understating their hardware requirements is Autodesk. First of all, the listed (minimum?) requirements and recommendations on their Web site don’t entirely make sense. In the case of the processor, it seems that they’re listed backward. But I do suppose that a computer running Vista with AutoCAD might require more computing power than one running XP with AutoCAD. It does not say, however, that AutoCAD 2009 will crash and burn on their recommended system if it’s running Vista instead of XP. But I’ll save this gripe for a future blog.

Print/View all Posts Comments on this blog

Did Microsoft sell itself short? Joe_R | 08/06/08
I love the video card recommendation Palmetto | 08/07/08
It is also interesting to note... blarman | 08/08/08
I agree Joe_R | 08/08/08
You're right about the video Joe_R | 08/08/08
Reliving the Milleneum Fiasco collinsb@... | 08/08/08
I've never really had a performance issue with MS products... Tenagra71 | 08/08/08
Win2K Joe_R | 08/08/08
Me three Oz_Media | 08/11/08
hardware dougogd | 08/14/08
Then nothing Oz_Media | 08/18/08
I don't compare it to ME Joe_R | 08/08/08
2000 Pro was excellent but XP Pro was even better collinsb@... | 08/15/08
It's unfortunate Oz_Media | 08/20/08
The difference is... JohnMcGrew@... | 08/21/08
To bad MS left the back door open to the kernel... JCitizen | 08/22/08
Isn't Apple just as bad? FWAllen | 08/09/08
Don't know about Apples - just Oranges! Joe_R | 08/09/08
Overbloated--that's the name of their game theolog@... | 08/11/08
Let's go way back spareher | 09/06/08
I remember similar experience.. JCitizen | 09/07/08
I favour the financial cataclysm argument ... OldER Mycroft | 08/06/08
Here I just thought it was... boxfiddler | 08/06/08
Although MS consistently underestimates . . . . . Joe_R | 08/09/08
You're remembering correctly Joe NickNielsen | 08/09/08
minimum requirements versus recommended Joe_R | 08/09/08
Intel entanglements. 1bn0 | 08/07/08
*sigh* dcolbert@... | 08/07/08
I agree Joe_R | 08/09/08
But Isn't That... Doug P | 08/11/08
Think broader Izzmo | 08/11/08
To a certain extent Oz_Media | 08/07/08
Yeah... dcolbert@... | 08/08/08
Minimum is the worst you can be. staylor@... | 08/08/08
I would have to disagree T0nz | 08/08/08
That's assuming, of course. . . . . . . Joe_R | 08/09/08
Actually the real problem was selling Vista as an upgrade Tony Hopkinson | 08/09/08
. . . . .selling Vista as an upgrade. . . . . Joe_R | 08/09/08
Upgrade dcolbert@... | 08/11/08
mortgage the house: A great system for only $1,200 Joe_R | 08/09/08
WIntel duopoly? Joe_R | 08/09/08
RE: (Is froged a real word?) HAL 9000 | 08/13/08
Better use of English (OT) grax | 08/15/08
Many interests in pushing Vista out the door cpetit@... | 08/11/08
Good points Joe_R | 08/09/08
Always be honest JackOfAllTech | 08/06/08
You are correct Joe_R | 08/09/08
RE: Vista's recommended system requirements were not realistic Jeff7181@... | 08/06/08
Or that there are TonytheTiger | 08/07/08
..or my favorite.. pyrrhus62@... | 08/22/08
There are lawsuits going forward because... JohnMcGrew@... | 08/07/08
Haven't seen that one before? People are generally dumb, that's all. Oz_Media | 08/07/08
Oh, so you understand "Microsoftspeak"? Wonderful for you! JohnMcGrew@... | 08/07/08
Freshly Brewed Coffee is Hot... dan_heim@... | 08/08/08
Dictionary Oz_Media | 08/08/08
So you don't find any attempt to mislead... JohnMcGrew@... | 08/09/08
On the lawsuit Joe_R | 08/09/08
sell used cars before moving into the IT industry? Oz_Media | 08/09/08
So, when you sold new trucks... JohnMcGrew@... | 08/11/08
Yeah, that's what I said Oz_Media | 08/11/08
Well, I never got that degree in Marketing... JohnMcGrew@... | 08/12/08
No need for the self righteous bullspit. Oz_Media | 08/12/08
Time-Out Joe_R | 08/12/08
You sound bitter and lonely... Bj-lee@... | 08/08/08
Yeah that's it Oz_Media | 08/08/08
It's not "marketing 101"; it's "sleazy retailing 101" JohnMcGrew@... | 08/09/08
So you don't get it Oz_Media | 08/09/08
Oh, I do get it. I just don't think you are familiar with the law JohnMcGrew@... | 08/11/08
A lot better than you understand Oz_Media | 08/11/08
What does Vista Capable mean? Oz_Media | 08/11/08
There's no poing making any further argument to prove the case... JohnMcGrew@... | 08/12/08
No, in fact you DON'T know it Oz_Media | 08/12/08
I've done the homework. JohnMcGrew@... | 08/13/08
Why the change? Lets discuss this then. Oz_Media | 08/13/08
A conclusion Oz_Media | 08/13/08
It's not just that though... jmgarvin | 08/08/08
How so? Oz_Media | 08/08/08
I can't find the page anymore (from Best Buy) jmgarvin | 08/08/08
MS did nothing to stop that nonsense either. Oz_Media | 08/08/08
But it was filed as a class-action lawsuit Joe_R | 08/09/08
You are right about that. JohnMcGrew@... | 08/11/08
the lawyers will get a few million for their trouble. Oz_Media | 08/11/08
Class action press opportunity, you mean. Too true! Oz_Media | 08/11/08
A personal class-action experience Joe_R | 08/12/08
A key issue they have to consider Oz_Media | 08/13/08
You "key issue" is not the point... JohnMcGrew@... | 08/13/08
the issue is about Vista Home, Oz_Media | 08/13/08
Personally, I don't buy into it as a solution either JohnMcGrew@... | 08/13/08
I'm not confused Joe_R | 08/09/08
I think you are, though... Jeff7181@... | 08/09/08
Yes, but NickNielsen | 08/09/08
We should probably agree to disagree. However. . . . . Joe_R | 08/09/08
RE: Vista's recommended system requirements were not realistic rusden | 08/07/08
RE: Vista's recommended system requirements were not realistic Moejj | 08/07/08
Yeah, but what did you gain? Palmetto | 08/07/08
Why? Moejj | 08/13/08
ran like molasses Oz_Media | 08/07/08
Gosh, Thank you OZ Bj-lee@... | 08/08/08
Don't waste your time NickNielsen | 08/08/08
just look at the profile Oz_Media | 08/08/08
Thanks for the heads-up, OZ NickNielsen | 08/08/08
I had to take a byte too Oz_Media | 08/08/08
Thank you for your kind words Oz_Media | 08/08/08
You gotta' love . . . . .kind words. . . . . Joe_R | 08/09/08
didnt run to bad.... christopher@... | 08/08/08
I'd call that a minimum! Joe_R | 08/09/08
sure did.... Moejj | 08/13/08
Why did Microsoft understate the requirements? Because... JohnMcGrew@... | 08/07/08
You seem to be confused... Jeff7181@... | 08/07/08
Ask those who bought Vista "capable" computers... JohnMcGrew@... | 08/08/08
(Off topic) jfowler@... | 08/08/08
Why yes, it is a Pomeranian. JohnMcGrew@... | 08/09/08
I hope he is a nice one... JCitizen | 08/09/08
As with any dog, training is imperative JohnMcGrew@... | 08/11/08
Thanks for the rep! JCitizen | 08/13/08
An adorable little guy he is too jfowler@... | 08/12/08
They do have great personalities JohnMcGrew@... | 08/12/08
Dog personalities Joe_R | 08/12/08
RE: Vista's recommended system requirements were not realistic amj2006 | 08/07/08
much of the negativity surrounding Vista would have never happened. Oz_Media | 08/07/08
Bewhildered. grax | 08/07/08
Productivity Oz_Media | 08/08/08
Issue is expectations, not technicalities blarman | 08/08/08
Fair analogy but incorrect Oz_Media | 08/08/08
You make some good valid points. I especially agree with three of them: Joe_R | 08/09/08
Engineers v IT j-mart@... | 08/08/08
Similar comparison with a friend here Neon Samurai | 08/08/08
A bit off topic but j-mart@... | 08/08/08
RE: Vista's recommended system requirements were not realistic rasilon | 08/08/08
RE: Vista's recommended system requirements were not realistic dilbert@... | 08/08/08
RE: Vista's recommended system requirements were not realistic mwtoelle@... | 08/08/08
Part of the issue TiggerTwo | 08/08/08
That's where I see cloud computing really growing Neon Samurai | 08/08/08
The single OS Joe_R | 08/09/08
RE: Vista's recommended system requirements were not realistic Roc Riz | 08/08/08
Vast understatement of the year!....(NT) JCitizen | 08/08/08
RE: Vista's recommended system requirements were not realistic Good Old Dog | 08/08/08
That's Always The Case, Not Worth Mentioning It jpdecesare@... | 08/08/08
RE It's well known to just go get big guns if you want to run this stuff HAL 9000 | 08/11/08
Exactly ! jamesdtuttle@... | 08/11/08
I Think You Missed What I Said jpdecesare@... | 08/11/08
I think you missed what I said too HAL 9000 | 08/13/08
RE: Vista's recommended system requirements were not realistic still_learntoo | 08/09/08
Blog reader error NickNielsen | 08/09/08
RE: Vista's recommended system requirements were not realistic buvens@... | 08/09/08
RE: Vista's recommended system requirements were not realistic cabanossi | 08/11/08
RE: Vista's recommended system requirements were not realistic charles.homsy@... | 08/11/08
Vista's recommended system requirements were not realistic mikeholli | 08/11/08
Can't you just disable TCP/IPv6? Joe_R | 08/11/08
Too easy, Joe NickNielsen | 08/11/08
Can't you just disable TCP/IPv6 mikeholli | 08/12/08
My apologies NickNielsen | 08/12/08
Nick - You're a good man Joe_R | 08/12/08
I might be missing a few things NickNielsen | 08/13/08
You're welcome - We all. . . . . Joe_R | 08/12/08
Mom says.... tell the truth. FXEF | 08/11/08
"Forget Vista.... it's dead" , hope you don't get paid for your IT opinions Oz_Media | 08/11/08
Windows 7 huh? mikeholli | 08/16/08
Well as I haven't been to any M$ Meetings recently HAL 9000 | 08/17/08
Not in disagreement mikeholli | 08/17/08
A Thought charles.homsy@... | 08/18/08
Strange thing this... mikifinaz1@... | 08/11/08
You tell me Joe_R | 08/12/08
Vista shouldnt be on a computer at all mrdave_215@... | 08/11/08
Wait a minute... RipVan | 08/12/08
Wait a minute more... WTRT | 08/12/08
Stop buying it Oz_Media | 08/12/08
Azackly! RipVan | 08/13/08
Perhaps it used to be Oz_Media | 08/13/08
Azackly! RipVan | 08/13/08
RE: Vista's recommended system requirements were not realistic dukethepcdr@... | 08/30/08

What do you think?

White Papers, Webcasts, and Downloads

Recent Entries

TR on Twitter

Top Rated

    Archives

    TechRepublic Blogs



    IT Professional's Guide to Policies and Procedures, Third Ed
    Whether you're creating policies for management, training, personnel, support, privacy, Internet/e-mail usage, security, or inventory, you'll meet the needs of your entire enterprise with this one download!
    Buy Now
    Quick Reference: Linux Commands
    Reduce stress and speed up resolutions with the easiest command references right at your fingertips. You'll receive a PDF file covering Linux, packed with the most common commands you'll need and use daily.
    Buy Now

    SmartPlanet

    Click Here