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An oldie but goody from the 2000 Comedy Arts Festival: The inside scoop on Internet tech support. Includes the definition of a "12 O'clock Flasher," the ultimate Plan B for home user support, and the real reason people buy iMacs.

Jay GarmonJay Garmon has a vast and terrifying knowledge of all things obscure, obtuse, and irrelevant. One day, he hopes to write science fiction, but for now he'll settle for something stranger -- amusing and abusing IT pros. Read his full profile. You can also follow him on his personal blog or via his Twitter feed.

Print/View all Posts Comments on this blog

The Truth About Tech Support sylviasdesigns@... | 04/06/07
I think we have done a "Trading Places" on this... daveo2000 | 04/06/07
Been searching for this off & on for years jeff.buzhardt@... | 04/06/07
We aim to please! Jay GarmonTechrepublic Moderator | 04/06/07
Another...better version jketterer@... | 04/08/07
The sad part is..... jketterer@... | 04/08/07
I can't install "MS Word"... daveo2000 | 04/09/07

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