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by Toni Bowers, Head Blogs Editor
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Hiring managers not always impressed with high IQ

You've no doubt seen the avalanche of articles that make a direct correlation between career success and good people skills. That may seem a little incongruent with IT folks who often join the field because of their attraction to, and flair with, technical gadgets and computing systems rather than communication skills. The fact is, while high intelligence does play a big part in IT success, people skills (or what I call Emotional Intelligence) play a bigger part in moving up the corporate ladder.
Not everyone agrees with the meaning of Emotional Intelligence, nor the best way to measure it. But one of the most commonly used measures of EI is the The Emotional Intelligence Appraisal, which (according to Wikipedia) measures:

Personal competence, including,

  • Self-Awareness: Recognizing and understanding your emotions in the moment, as well as your tendencies across time and situation.
  • Self-Management: Using awareness of emotions to manage response to different situations and people.

And, Social competence, including:

  • Social Awareness: Understanding the perspectives of other people including their motivations, their emotions, and the meaning of what they do and say.
  • Relationship Management: Using awareness of one's own emotions and the emotions of others to manage relationships to a successful outcome.

I don't know if EI can be accurately measured, but I do know that as a former hiring manager, I would much rather have someone working for me with an average IQ who can successfully exercise some of the skills listed above than someone with an 8-gazillion point IQ alone. The former can keep projects running smoothly by getting stakeholders to work together; he can communicate ideas that add to departmental efficiency; and he can make technical tweaks because he understands user needs.

You'll find that often in interviews, a hiring manager will pose sample scenarios to you and then ask you to explain how you would handle them. This is his way of discerning how you react to a situation and how you "think on your feet." Or he may ask you to describe to him a particular time in your career that you were faced with a stressful situation and how you handled it. Questions like these are all designed to get a good idea of your emotional intelligence.

This article from dice.com explains why "behavioral" interview questions are becoming more and more commonplace. It's also a good resource for finding out how best to field those scenario questions to better highlight your emotional intelligence.

Toni BowersToni Bowers is the Head Blogs Editor of TechRepublic. She has been in the publishing industry for 20 years, with concentration in IT-related topics. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.

Print/View all Posts Comments on this blog

This is the kind of stuff IT people don't want to learn but should georgeou | 01/08/07
Right Idea - Wrong Implimetation jdmercha | 01/09/07
"Confidence Exuded". That is sooooo true!!! florida_kes@... | 01/11/07
Which explains ... Dr_Zinj | 01/11/07
DUPLICATION REMOVED orangemike | 01/11/07
DUPLICATION REMOVED orangemike | 01/11/07
Gee, that sounds familiar! orangemike | 01/11/07
You would have extreme difficulty getting a job in the Tony Hopkinson | 01/09/07
This is the kind of stuff social people don't want to learn but should Calson | 01/11/07
On the other hand... honeybl | 01/12/07
Ditto swheeler@... | 05/13/08
Managers prefer hiring suckups Too Old For IT | 01/09/07
Not all managers.... JamesRL | 01/09/07
My maxim maxwell edison | 01/09/07
"Hire for attitude, train for skills." That may work for entry level... florida_kes@... | 01/11/07
Well I wouldn't. Tony Hopkinson | 01/11/07
Tony gets it maxwell edison | 01/12/07
That's actually the fourth time Tony Hopkinson | 01/14/07
No, I would not agree. maxwell edison | 01/12/07
How? Calson | 01/11/07
where is that "magic point" for outsiders? sevenex | 01/11/07
I think you miss the point maxwell edison | 01/12/07
You're not too typical orangemike | 01/10/07
speaking of introverts upuaut | 01/11/07
Introverts JamesRL | 01/11/07
Dealing with morons? orangemike | 01/11/07
There you hit on the precise issue at hand Tony Hopkinson | 01/11/07
What's the Point? short fuse | 01/11/07
OK, so I'm a cynic orangemike | 01/11/07
Who said they were morons? JamesRL | 01/11/07
There was a question mark there; I was ASKING not assuming orangemike | 01/11/07
these people aren't shrinks sevenex | 01/11/07
Depends on the specifics JamesRL | 01/11/07
There are lots of different types of intelligence Tony Hopkinson | 01/09/07
how Jaqui | 01/09/07
The unobnoxious know it all Tony Hopkinson | 01/10/07
people skills ProblemSolverSolutionSeeker | 01/11/07
Client facing is client facing Tony Hopkinson | 01/11/07
Assessment tests jdanovich | 01/11/07
Waaaaaait. Sometimes a person *is* hired cuz of ^ IQ? pmetcalf@... | 01/11/07
Is this wise? Is this effective? orangemike | 01/11/07
Unfortunately honeybl | 01/12/07
that's what I'm seeing more often too Neon Samurai | 01/15/07
You've got it backwards Tony Hopkinson | 01/13/07
Skillset duckboxxer | 01/15/07
The Peter Principle steve-nyeoka@... | 01/15/07
DRIVE WILL TAKE YOU TO THE BOARD ROOM BALTHOR | 01/15/07

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