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10 ThingsCalvin Sun
RSS Feed 10 ways to develop customer self-sufficiency
Helping your customers become more technically capable frees you up to spend more time giving them higher-value services -- which could ultimately benefit your career. Calvin Sun offers some advice for helping your customers become a bit more self-reliant.View entire blog »
Other Recent Posts
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IT SecurityChad Perrin
RSS Feed | 3 comments The "insecure memory" FAQ
The problem of "insecure memory" is little-known and pervasive. Read on to find out what "insecure memory" means, and how it affects you. I even intentionally changed settings on a (secured) machine to use "insecure" memory just to show you how such a message might look. See the sacrifices I...View entire blog »
Other Recent Posts
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IT by the NumbersPaul Mah
RSS Feed | 19 comments Top Instant Messaging applications in the enterprise
It appears that the enterprise have largely given up on controlling the use of IM, and existing policies, if any, were largely ignored.View entire blog »
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- 10 ways to develop customer self-sufficiency Helping your customers become more technically capable frees you up to spend more time giving them higher-value services -- which could ultimately benefit your career. Calvin Sun offers some advice for helping your customers become a bit more self-reliant.Read blog »
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TechRepublic blogs are for IT professionals, by IT professionals. They provide valuable perspectives on the hottest and most important issues in information technology, career insights for IT professionals in various roles from helpdesk to executive management, and tips and how-to guides for dealing with many different technologies. Geekend and Practical Gadgetry provide off-topic relief and gadget education for IT pros in their spare time. All of TechRepublic's blogs -- except Tech Sanity Check and View from the Cubicle -- have multiple authors, almost all of whom are IT professionals and IT managers working in the trenches.
